A FairPoint Communications van showed up in my driveway at about 9:15am this morning. Matt Cleem was the rep. SUPER guy. Quickly trouble-shot the problem, and even made a quick temporary fix. Never mind it is MY problem with the house phone wiring.
Even though we sometimes deal with faceless... not to mention poor and frustrating... 1-800 customer service, it is good to know that the people actually out in the field are hardworking and caring.
Thanks Matt!
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